September 1, 2025
That isn't the most catchy title in the world, but it's a phenomenon that I come across all the time when developing sites for clients.
What happens is, a client will come to me with a request that doesn't make sense for outside users of their site. It would make the site less usable and less understandable for anyone who didn't know the site intimately or use it the way the owners or content…
Continue reading Website owners can't see their sites the way visitors do